Refund Policy

Returns, Refunds & Final Sale Policy

All Sales Are Final

At Supreme Seed Co., we take product integrity, customer privacy, and order security seriously.

Due to the nature of the products we sell, all purchases are final once an order has been placed.

Supreme Seed Co. Does Not Accept:

  • Returns
  • Exchanges
  • Refunds for unwanted products
  • Refunds due to a change of mind
  • Refunds for incorrectly selected products
  • Refunds for orders that have already been processed or shipped

By completing a purchase through Supreme Seed Co., you acknowledge and agree to this Final Sale Policy.

🌱 Why We Don’t Accept Returns

Because of the nature of cannabis seeds and the importance of maintaining product integrity, storage conditions, handling, and chain of custody, products cannot be returned and placed back into inventory after they have left our possession.

We cannot verify how a product was stored, handled, exposed to environmental conditions, or otherwise treated after delivery.

For these reasons, all Supreme Seed Co. products are sold as final sale items.

📦 Misdelivered Packages

Once a shipment has been transferred to the shipping carrier, delivery of the package is handled by that carrier.

If tracking indicates that your package was:

  • Delivered to the wrong address
  • Delivered to the wrong location
  • Misdelivered
  • Lost after being marked delivered
  • Left somewhere you cannot locate
  • Otherwise incorrectly delivered by the carrier

you should contact the shipping provider directly to report the delivery issue and request assistance locating the package.

Most Supreme Seed Co. orders are shipped through USPS Ground services, so USPS should generally be contacted regarding carrier-related delivery problems.

Supreme Seed Co. cannot issue refunds solely because a carrier reports an order as delivered but the recipient cannot locate the package.

📬 Packages Returned to Sender

There is an important exception when a package is physically returned to Supreme Seed Co. by the shipping carrier.

If tracking shows:

RETURN TO SENDER

or the package is otherwise physically returned to us, please contact Supreme Seed Co. customer support.

Email:

help@supremeseedco.co

Please include:

  • Your name
  • Order number
  • Email address used for your order
  • Current shipping address
  • Tracking number, if available

Once the returned package has been received and verified by Supreme Seed Co., our team can assist you with arranging a reshipment.

Additional shipping charges may apply when a shipment is returned because of an incorrect or incomplete address supplied during checkout, refusal of delivery, or another circumstance outside of Supreme Seed Co.’s control.

⚠️ Please Verify Your Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Before submitting your order, please verify your:

Name • Street Address • Apartment/Unit Number • City • State • ZIP Code

Supreme Seed Co. cannot guarantee that an address can be changed after an order has been submitted.

If you notice an address error immediately after ordering, contact:

help@supremeseedco.co

We will attempt to assist when possible, but address changes cannot be guaranteed once an order has entered processing or shipping.

Damaged or Incorrect Orders

Our Final Sale Policy does not prevent you from contacting us if you believe Supreme Seed Co. made an error fulfilling your order or your products arrived damaged.

If you receive an incorrect item or believe there is a fulfillment problem with your order, contact:

help@supremeseedco.co

Include your order number and clear photographs of the package and products when applicable.

We will review the circumstances and determine an appropriate resolution.

Final Sale Policy at a Glance

Returns: Not Accepted

Exchanges: Not Accepted

Change-of-Mind Refunds: Not Accepted

All Orders: Final Sale

Carrier Misdelivery: Contact the Shipping Carrier

Lost After Carrier Marks Delivered: Contact the Shipping Carrier

Returned to Sender: Contact Supreme Seed Co. for Reshipment Assistance

Customer Support: help@supremeseedco.co

Agreement to This Policy

By placing an order with Supreme Seed Co., you acknowledge that you have reviewed and accepted this Returns, Refunds & Final Sale Policy.

Nothing in this policy is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.

Cannabis and cannabis seed laws vary by jurisdiction. Customers are responsible for understanding and complying with all applicable federal, state, and local laws concerning their purchase and possession.

Supreme Seed Co. — Premium Genetics. Discreet Delivery.